Question 1

How much does a Mayden Films Glam Booth cost?

Accepted Answer

There are four Glam Booth packages: Mini from $399, Signature from $599, Celebration from $799, and Ultimate from $1,099 AUD. Prices shown are “from” prices and are confirmed with your personalised quote.

Question 2

What is included in each package?

Accepted Answer

Every Glam Booth package includes a professional camera and lighting, glam-style photographs, unlimited digital captures during booth operation, a personalised photo overlay and attract screen, a classic backdrop, digital sharing, a private online gallery, a booth attendant, and full setup and pack-down. Higher tiers add unlimited on-site prints, a physical guestbook and the Mayden Messages cinematic video guestbook.

Question 3

What is Mayden Messages?

Accepted Answer

Mayden Messages is a cinematic video guestbook that captures your guests’ voices and heartfelt words. It is available as organised video files only (add $150) or as a professionally edited 3–5 minute cinematic film (add $300), and it is already included in the Ultimate package.

Question 4

How do I reserve my event date?

Accepted Answer

Your date is reserved once you have signed the booking agreement and paid the 30% booking fee. An enquiry or quote alone does not hold the date.

Question 5

Does submitting an enquiry confirm my booking?

Accepted Answer

No. An enquiry lets me check availability and prepare your quote. Your booking is only confirmed once the agreement is signed and the 30% booking fee has been received.

Question 6

Are prints included?

Accepted Answer

Unlimited on-site prints and a guestbook are included from the Celebration package upwards. On the Mini and Signature packages, printing can be added as an optional upgrade.

Question 7

Do you travel, and what are the travel fees?

Accepted Answer

Travel within 30km of Cranbourne is included. Beyond that: 31–50km $75, 51–75km $150, 76–100km $250, and 100km+ by custom quote. Tolls and paid parking are added at cost.

Question 8

Is there a surcharge for Sundays or public holidays?

Accepted Answer

Yes. A $100 surcharge applies to bookings held on a Sunday or a public holiday.

Question 9

Which backdrops can I choose?

Accepted Answer

Your package includes your choice of one classic backdrop: Classic Light (white or cream) or Classic Dark (black). Premium or custom backdrops start from $100 plus any external costs, subject to availability.

Question 10

How much space is required?

Accepted Answer

Approximately 3.5m wide by 2.5m deep, with safe access to equipment and a nearby power outlet.

Question 11

Can I reschedule?

Accepted Answer

One reschedule is permitted. With at least 21 days’ notice the booking fee transfers to a new date within 12 months with no rescheduling fee. With 8–20 days’ notice a $100 fee applies plus unrecoverable costs. With 7 days or less the cancellation policy applies.

Question 12

How long is my online gallery available?

Accepted Answer

The online gallery is available for 60 days after delivery. A 30-day extension is $25 when requested before expiry. Please download and back up your files.

Question 13

How many events do you take on?

Accepted Answer

There is no fixed monthly cap. Bookings are confirmed individually based on availability, so each event receives careful preparation and genuinely personal service.

Question 14

How soon will I receive a response?

Accepted Answer

Enquiries are normally answered within two business days.

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